Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number.
USA and Canada Shipping Options:
We offer USPS shipping calculated by weight and location.
For orders of $150 or more, standard shipping is free.
Rest of World
Orders are shipped at a flat rate of $35.00.
For orders of $500 or more, standard shipping is free.
HOW TO MAKE A RETURN
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 20 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy. Discounted items are final and cannot be returned or exchanged.
Returned items must have tags still on and be returned in original packaging. Returned items must have no visible signs of wear or use.
To initiate a return or exchange, please complete the following steps:
Send us an email at firstname.lastname@example.org with your name, order number and the item you wish to return.
Print your prepaid shipping label that you will receive by email.
Send all items back to us using the label provided in the original packaging.
Shipping charges will be deducted from the final refund amount.
Refunds take 5-7 days to process once product has been received.